Refund Policy

Last Updated: Jan 01, 2026

This Refund Policy outlines the terms regarding payments made for physiotherapy consultations, rehabilitation services, home visit sessions, online physiotherapy sessions, and other healthcare services offered through www.himalayaphysiocare.com, operated by Himalaya Physiocare (“we”, “our”, or “us”).

By booking or purchasing any service through this website, you acknowledge that you have read, understood, and agreed to this Refund Policy.

1. All Payments Are Final

Due to the nature of healthcare consultations, physiotherapy sessions, and appointment scheduling, all payments made through this website are final and non-refundable.

Once a payment has been successfully processed:

✓ The appointment or booking cannot be cancelled for refund purposes
✓ The payment cannot be refunded after confirmation
✓ The payment cannot be transferred to another individual or service unless approved by us

All purchases and bookings are made with the understanding that no refunds will be issued under normal circumstances, except where required by applicable law.

2. No Cancellation Policy

Once a physiotherapy session, consultation, home visit, or online appointment has been booked, the booking is considered confirmed and cannot be cancelled for refund purposes.

Patients are responsible for ensuring their availability before confirming any appointment or service.

3. Missed Appointments or Sessions

If a patient fails to attend a scheduled consultation, therapy session, home visit, or online appointment:

✓ The payment will not be refunded
✓ The session may be considered completed or consumed
✓ Rescheduling may be offered only at our discretion

4. Responsibility Before Booking

Before making any payment, patients are strongly advised to review:

✓ Service details and treatment scope
✓ Appointment timings and schedules
✓ Eligibility or medical suitability for services
✓ Consultation requirements for online or home sessions

If you require clarification regarding any service, you should contact us before making a payment.

5. Policy Acceptance

By completing a payment on this website, you confirm that:

✓ You have carefully read this Refund Policy
✓ You fully understand the terms stated herein
✓ You agree that bookings and payments are final and non-refundable

6. Legal Compliance

This Refund Policy is intended to operate in accordance with applicable laws and regulations. In situations where consumer protection laws require otherwise, such laws shall take precedence.

7. Contact Information

If you have any questions regarding this Refund Policy, you may contact us at:

Organization: Himalaya Physiocare
Website: www.himalayaphysiocare.com